Having trouble? Please follow the steps below.

1. Are you using Internet EXPLORER?  THE PROGRAM WILL NOT WORK IN NETSCAPE. Look for the lower-case 'e' icon in the upper left corner of your screen:

      YES!             NO         NO   
If you do not have Explorer you can download it at the link below. *

2. Do you have the Flash player? If you do you'll see a spinning ring:
If you can't see the picture then you will need to download the player at the link below.*

3. Do you have the Adobe Acrobat Reader? You'll need it for accessing the state policy and other information.
Test: Open state employee service awards policy

Acrobat Reader can be downloaded at the link below.*

4. If you do have the necessary technology, but are still having problems, contact your IT department or other person designated to help with computer-related problems.

**If you do not have the required technology and do not know how to download it-- or are not allowed to install it-- please contact your training coordinator and/or computer services/IT department.**

Free Downloads:

Internet Explorer

Flash Player

Adobe Acrobat Reader            

Click your browser's 'back' button (at the top left of your screen) to return to "Effective Discipline: Policy and Practice"