Most online programs require the tools below. Please
do not proceed until you've verified that all the items are installed
1. Internet EXPLORER.
THE PROGRAM WILL NOT WORK IN NETSCAPE. Look for the lower-case
'e' icon in the upper left corner of your screen:
If you do not have Explorer you can download it at the link below.
2. Flash player. If you have this you'll see a spinning ring:
If you can't see the picture then you will need to download the
player at the link below.
3. Windows Media Player. Click on the 'play' (triangle) button
at the bottom of this clip. (Please be patient...video may take
1- to 20 seconds to load.)
Both audio and video should play. If not, you can download the most
recent player at the link below.